Array Behavioral Care, the nation’s leading virtual behavioral health provider, has officially announced the launch of Array CareConnect, which happens to be a comprehensive new virtual behavioral health solution capable of integrating high-quality, scalable care across acute, outpatient, and at-home settings.
According to certain reports, the stated innovation arrives bearing an ability to combine Array’s three core product families i.e. Array OnDemand Care, Array Community Care, and Array AtHome. This it does to provide healthcare organizations with a technology-enabled approach towards delivering high-quality, measurement-based behavioral health services at every stage of the patient journey.
To understand the significance of such a development, we must take into account how behavioral health has long been fragmented from the rest of healthcare, creating gaps in access, poor coordination between providers, and inconsistent care transitions.
Contextualizing the importance Array’s latest brainchild even further is a piece of data, which claims that patients battling behavioral health challenges incur costs 2.5 – 6.2 times higher than those without. Among commercially insured patients, 26% had a behavioral health condition but accounted for more than 56% of total healthcare expenditures.
“Effective behavioral health care isn’t just about delivering treatment—it’s about ensuring patients receive the right level of care, when and where they need it,” said Dr. Sara Gotheridge, Chief Medical Officer of Array Behavioral Care. “Array CareConnect gives us the tools to move away from episodic, disjointed care toward a truly integrated approach, laying the foundation for the future of unified treatment across mental and physical health.”
Talk about how Array CareConnect will address the given challenge on a more specific note, we begin from its bid leverage Array OnDemand Care. Like the name suggests, this particular solution ensures timely access to psychiatrists for emergency psychiatric evaluations, stabilizing treatment, consultations, and risk-informed disposition recommendations across emergency departments, inpatient medical units, and crisis stabilization spaces.
The behind leveraging such a mechanism is to reduce psychiatric boarding, decrease unnecessary admissions, improve patient outcomes, and optimize hospital resources.
Next up, we have Array Community Care, which is designed to expand behavioral health capacity for hospital-affiliated medical groups, primary care, and specialty clinics with flexible, virtual outpatient services. You see, Array’s clinicians can bank upon this technology to deliver psychiatric evaluations, therapy, medication management, and consultations, helping health systems treat more patients within their network and reduce referral leakage.
All in all, the solution treads up a long distance to improve access, strengthen care coordination, and enhance patient retention, while simultaneously reducing ED dependency.
Rounding up highlights would be the presence of Array AtHome. Array AtHome delivers at the disposal of referred and discharged patients an assortment of ongoing psychiatry and therapy services. The solution does that using a virtual, measurement-based care model supported by care coordination services.
This should help patients maintain stability, reduce the need for emergency interventions, and support better long-term outcomes.
Among other things, we ought to mention how Array CareConnect revolves around the company’s Epic-based interoperable EHR platform, which enables real-time data sharing and provider collaboration across care settings. The stated technology makes it possible for healthcare organizations to integrate behavioral health services without disrupting existing workflows.
Driving this charge is an intention to let patients receive a brand of care which informed by their personal medical history. Furthermore, it facilitates a smooth transition of care between emergency, outpatient, and at-home setting, reducing gaps and delays.
In case that wasn’t enough, the technology also helps healthcare organizations gain a scalable, efficient solution for managing behavioral health within their existing infrastructure.
“Behavioral health has been siloed for far too long, leaving patients and providers navigating a fragmented system,” said Shannon Werb, CEO of Array Behavioral Care. “With Array CareConnect, we have built a true continuum of care that closes gaps, improves access, and ensures seamless transitions across settings, including hospitals, EDs, crisis settings, community clinics, home, and more. By integrating behavioral health into every type of medical care delivery, we’re creating better patient outcomes, greater operational efficiency, and stronger provider collaboration.”